Boosting Profitability and Customer Acquisition for a Leading Photo Sharing Platform
About the Customer
The customer is a popular image-sharing platform with over 5 million photographs. They offer photo and video hosting, and basic e-commerce functionalities for amateur and professional photographers. This platform not only lets users display but also enables them to sell photos online.
Their Challenges
In today’s competitive landscape, maximizing profitability and attracting new customers is crucial. Our customer, a leading platform for photographers, faced several challenges in achieving these goals:
Manual and Inaccurate Pricing
Setting optimal prices for millions of photographs was a time-consuming and error-prone manual process. This limited their ability to implement strategic pricing based on market trends and customer segments.
Limited Insights into Buyer Behavior
Relying solely on manual pricing lacked the ability to leverage valuable data on user behavior and purchase history. This hindered their ability to predict customer willingness to pay for specific photographs.
Scalability for Future Growth
As the platform’s user base grows, manually managing pricing would become even more cumbersome and inefficient. They needed a solution that could scale effectively with their increasing photo volume.
The Solution
Machine Learning-Powered Price Prediction
Searce built a machine learning model on Google Cloud’s Vertex AI platform. This model, trained on historical sales data, predicts optimal prices for photographs by considering factors like customer segments, product categories, and photographer information.
IMPACT
Improved Pricing Strategy
Sellers on the customer’s platform gain access to AI-powered price recommendations for optimized profitability
IMPACT
Increased Sales & Profits
Eliminating manual predictions lead to higher sales & revenue
Seamless Data Integration and Analysis
The customer provided Searce with a rich dataset encompassing transaction details, photographer information, user profiles, and user behavior data. This comprehensive data empowered the model to identify pricing patterns and optimize pricing strategies.
Scalable and User-Friendly Deployment
The machine learning model was deployed on Vertex AI, a scalable and intuitive platform. This allows the customer to process new data efficiently (e.g., newly uploaded photos) and generate bulk price predictions, freeing them from manual pricing tasks.
IMPACT
Data-Driven Approach
Empowers sellers with data-centric product pricing, paving the way for wider adoption of machine learning in e-commerce