enable your admins to manage the collaboration platforms seamlessly
our offering
solution architects, Cloud Solutions engineers and technical account managers available 24*7 to proactively monitor & manage your productivity platforms at scale.
with over a million users managed, our managed services teams know how to solve anything that you run into.
manage
on demand support
- SMB? Large Businesses? Enterprises? – no matter your size, we’ve got you covered. Tiered support levels to allow you to customize the support to what you actually need
- SLA based resolution times across all tickets
- advanced security management and recommendations
- mobile management and implementation
- periodic end user trainings
automated cloud management
- automated workflows to continually improve the admin and end user experience
- context aware intelligent ticketing, ticket labelling, configured escalations, auto-resolutions, root-cause analysis and ongoing capacity optimization
- pre-built integrations, connectors to seamlessly perform routine tasks
- centralized visibility to periodically view your ‘Cloud Health’
on-demand professional services
We get it, not everything can be automated and some situations require ad-hoc custom support.
- talk to our experts via flexible custom ‘tech blocks’
- on-demand architectural consulting or hands-on support for those times when you need more hands on deck to get things completed faster
engagement approach
Our custom workshops and/or one time pro-serv engagements allow us to meet you where you are. Typical process involves:
onboard
We capture your ongoing needs in a programmatic way and build our ops workflows around your needs.
periodic reporting
Weekly/Monthly/Quarterly reports for us to jointly review repeatable incidents and work toward building a more stable infra environment.
pay as you go professional services support
For the times when you need more support to get you across to the finish line faster.
achievements
Demonstrated significant success deploying
Google Workspace across organizations, which
includes on-demand support and
transformation consulting for gearing
towards future of work.
Demonstrated significant success deploying
Google Workspace to enterprise organizations,
which includes providing Future of Work
services across all project work streams – such
as Migration, Implementation, and Change
Management.
expertise
let’s connect
We help you embrace change by creating newer
ways to work or optimising existing processes.